Changing the game of buying property.
Newcastle Region / Port Stephens / Lake Macquarie / The Hunter Valley / Central Coast
Changing the game of buying property.
Newcastle Region / Port Stephens / Lake Macquarie / The Hunter Valley / Central Coast
With direct access to your own dedicated Buyer’s Advocate you’ll get answers faster than an online search
– from someone on your side.
Buying your first home?
Need some real estate advice?
Get in touch for an introductory chat!
So you need a little advice about buying property, but without committing to full buyers agent fees. Maybe it’s a new family home or your forever home? Whether you’re buying your first home, upsizing or downsizing, relocating or investing, buying a new house is a big decision.
The path to buying property can be full of potholes and traditional real estate agents often cause buyers more stress at an already stressful time. Property lingo, due diligence checks, building reports, talks of zoning and comps can be overwhelming to the inexperienced.
Buying property with confidence
If you’re a first-home buyer or first-time property investor, giving our real estate advice service a try for a month is a practical way to get professional support without the pressure of traditional buyers agent fees, so you can move forward with confidence.
Our Buyer’s Agents are on call to help translate the guff and make sure you get the house that’s right for you.
As seen in
Real answers. Local insights. Zero fluff.
Think of us as a friend you can call… who also happens to be an expert in buying property.
Ok, so what is a Buyer’s Agent?
A Buyer’s Agent is a real estate professional and an advocate for the buyer on their journey to buying a new house, from property searches to purchase and every step in between. They are licensed and fully qualified to work with the buyer to secure the best deal.
Traditional Buyer’s Agents or Buyer’s Advocates do all the work on behalf of the buyer. They set the groundwork, they do all the legwork, they fill in all the paperwork. They research, inspect, negotiate and facilitate. Their clients are often out of the state or even out of the country at the time, sometimes never setting foot on the property before the sale.
This is the role of a full service Buyer’s Agent.
But the team behind Buyer’s Agent Hotline thought it was time to shake up the property industry. They understood there are buyers out there who are just looking for a little guidance along the way. Maybe it’s a quick question, a random query, or a second opinion.
Not every buyer needs a full-service commitment or a full buyers agent fee. Just to access expert guidance.
Our Buyer’s Agents will answer your questions and guide you in the right direction. We’re available to chat on the phone or via email if that’s preferable. While we won’t search for properties or go to inspections/actions, we also won’t charge you full service Buyer’s Agent fees (which can be $12K+ or 2% of the purchase price).
We prefer to work on mate’s rates!
(subscription based, cancel any time)
Pro Support
We guide you through every step for a seamless experience.
Market Insights
We provide local knowledge and sales data so you can make confident decisions.
Negotiation
We provide advice on negotiating to secure the best possible price and terms.
Auction Advice
We help you work on a clear strategy for auctions, removing the pressure.
Some of the areas we can help with are:
- general real estate advice, terminology and education
- understanding the buying process from start to finish
- tips on what to be aware of and what to look out for when dealing with sales agents
- a buyer’s due diligence considerations
- how to find comparable sales in the area
- how to check environmental factors like flood zones, mine subsidence etc.
- pricing strategies for submitting an offer
- understanding reports such as pest and building, strata etc.
- steps to getting the appropriate finance sorted and approved
- appraisals for renting the property
And last, but not least, our team are there to act as a sounding board, to provide you with a second opinion and helpful insights from decades of industry experience.
Our packages offer a transparent buyers agent fee with flexibility to cancel at any time.*
We support Sleapy's Foundation
with every subscription purchased
Sleapy’s Foundation is a Newcastle-based charity providing immediate, personalised support to people facing illness, crisis, or serious hardship.
Born from lived experience, we step in with practical help, emotional care, and community connection – especially when other services can’t. Whether someone’s battling cancer, managing a sudden diagnosis, or going through a tough time, we support the whole family, right when it matters most.
Every subscription service sold will donate a portion to support Sleapy’s Foundation.
Buyers Agent on Call
- Initial 45min strategy meeting with a Buyer’s Agent
- Direct access to a Buyer’s Agent via phone or email
- Contact hours 8am-7pm, Mon-Fri - by appointment
- Opt-out at any time*
This flexible service gives you direct access to your own dedicated Buyer’s Agent to answer your property-buying questions when they matter most. With decades of real estate industry experience, your agent works exclusively for you, ensuring your interests are protected throughout the process.
Importantly, this service empowers buyers to move forward with confidence, clarity and control. Instead of navigating the market alone, you gain professional insight without committing to a full-service engagement.
The Buyer’s Agent Lite package is $1495 for 6 weeks. You can cancel at any time.*
Call time daily limits apply. By appointment only.
Negotiation Only
- Access to a licenced buyers agent to negotiate a property on your behalf
- Up to 3 negotiations within 3 months
- $3300 upfront and $3300 invoiced upon unconditional exchange
- Advice and a second opinion
- Get your property at a fair price - ideal for introverts
As a result, you gain a strategic advantage while avoiding the stress and pressure that often come with negotiating a property purchase yourself. More importantly, our experience ensures you are positioned to achieve a fair market price and favourable terms, without overpaying or second-guessing your decisions.
This service offers flexibility and peace of mind. For $6,600, you receive up to three negotiations within a 12-week period. Consequently, if you miss out on the first property, you still have two additional opportunities to secure another home.
Properties must be located in NSW. Auctions are excluded. Negotiations are conducted via phone and email. Physical inspections are not included.
Vendor Advocate on call
- Access to a Vendor Advocate via phone or email
- Contact hours 8am-7pm, Monday-Saturday
- Advice and a second opinion
- Opt-out at any time*
Our experienced Vendor Advocates act as your personal advisor throughout the selling journey. In other words, they ‘flip the table’ and become your direct line for all questions about the sale process. Whether it’s reviewing commission rates, ensuring your sales agent is fulfilling their obligations, refining pricing strategy, or advising on vendor preparations such as styling, photography and inspections, our advocates provide clarity and confidence every step of the way.
The Vendor Advocate Lite package is $1495 for 6 weeks. Best of all, you can cancel at any time.* Call time daily limits apply. By appointment only.
Buyers Agent Consultation
- 45min strategy call
- Access to a Buyer’s Agent
- 9am-5pm, Mon-Fri - by appointment
- Discuss your buying plans in detail
- Helping you to make the right decisions
Full Buyers' Agent Service
- Get a quote from 3 licenced buyers agents in your area (NSW only)
- For those who want someone to do it all and inspect / negotiate on their behalf
- Save thousands on your next property
- Local specialist property advice (NSW only)
- Full services of a Buyers Agent undertakes
These fully licensed Buyer’s Agents specialise in identifying and securing the right property at the right price. They manage every stage of the process for you from researching, shortlisting and inspecting both on and off-market properties, to handling negotiations for private sales and auctions.
They provide independent, localised advice with no sales agenda, giving you confidence that every decision protects your interests. Finally, your agent coordinates the full execution of the purchase, including due diligence, pricing analysis, contract reviews, inspections, settlement and handover,delivering a smoother, safer and fully supported buying experience from start to finish.
*Opt out at any time, no refunds available.
Partner with us!
If you’re a Class 1 Licensed Buyer’s Agent in NSW and want to join our hotline, or you are a buyer’s agency in another state and would like to look at licensing opportunities for buyers agent hotline in your state.
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